The Code of Conduct For Pharmacy Technicians

The Code of Ethics sets out the principles that oneand endeavor. Ensure that, whenever possible,
must follow as a pharmacist or pharmacy technician.reasonable steps are taken to meet the particular
The Code is the Society's core guidance on thecommunication needs of the patients.
conduct, practice and professional performance5. Develop your professional knowledge and
expected. The principles of the Code are intended tocompetence
guide and support the work you do and the decisions- Maintain and improve the quality of your work by
you make. They also inform the general public of thekeeping your knowledge and skill-sets up to date,
standards of behavior that can be expected fromprofessional development relevant to your role and
the pharmacy professions. The seven principles andresponsibilities.
their supporting explanations encapsulate what it6. Be honest and trustworthy
means to be a registered pharmacist or pharmacy- Avoid conflicts of interest and declare any personal
technician.or professional interests to those who may be
Here are the seven principles for a pharmacyaffected. Do not ask for or accept gifts,
technician:inducements, hospitality or referrals that may affect,
1. Making sure taking care of patients are your 1stor be perceived to affect your professional
concern and top priorityjudgments.
- Take steps to safeguard the well-being of patients,- Be accurate and impartial when providing or
particularly children and other vulnerable individuals likepublishing information to ensure that you do not
senior citizensmislead others or make claims that cannot be
- Seek to ensure safe and timely access to medicinesjustified.
and take steps to be satisfied of the clinical7. Take responsibility for your working practices and
appropriateness of medicines supplied to individualattitudes
patients.- Take responsibility for all work done by you or
- Undertake regular reviews, audits and riskunder your supervision. Ensure that individuals to
assessments to improve the quality of services andwhom you delegate tasks are competently fit to
minimize risks to patient and public safety.practice and are undertaking the required training for
2. Exercise your professional judgment in the interesttheir duties.
of patients and public interests, incentives, targets orEvery registered pharmacy professional is responsible
similar measures.for their own actions. It is the responsibility as a
- Be prepared to challenge the judgments ofpharmacist or pharmacy technician to apply the
colleagues and other health or social careprinciples of the Code of Ethics to your daily work.
professionals if you have reason to believe that theirYou are professionally accountable for your practice
decisions could compromise the safety or care ofand action, as you are answerable for your own act
others.and omission. You are expected to use your
3. Show respect for othersprofessional judgments in the light of the principles of
- Maintain proper professional boundaries in thethe Code and must be prepared to justify your
relationships you have with patients and otheractions.
individuals during the course of your professionalUsers of pharmaceutical services include patients,
practice, taking special care when dealing withcustomers and clients. The Code uses the term
vulnerable individuals.patient(s) to encompass any individuals or groups
- Recognize diversity and respect the culturalwho access or are affected by your professional
differences, values and beliefs of others.pharmacy services or advice.
4. Encourage patients to participate in decisions aboutEach principle is well supported by the types of
their own welfareaction and behavior expected of you when applying
- Patients have the right to be involved in makingthe principles in practice. In meeting the principles of
decisions about their treatment and care. They shouldthe Code you are expected to comply with other
be encouraged to work in partnership with theaccepted standards and take account of guidance
professional team to manage their healthcare needs.issued by the Society or other relevant organizations.
- always Listen to the patients and be their support