| In today's world computers have become a staple in | | | | Because technology is changing at lightning speed, |
| the home. When this vital part of your daily life is | | | | there is a general lack of knowledge in this specific |
| down, who do you turn to? How do you find a | | | | area, and many computer owners fall prey to |
| trustworthy technician - one who can diagnose and | | | | dishonest technicians. It is important to hire a |
| correct the problem for a fair and reasonable fee? | | | | computer technician you can trust, not only for the |
| What is a fair and reasonable fee? | | | | best job for your money, but also for the purpose |
| Best Buy's Geek Squad, which advertises heavily in | | | | of identity protection. If a deceitful, overcharging |
| the area of technical support, charges $199.99 for | | | | technician is working on your computer, who is to |
| virus removal and optimization. They will back up your | | | | say that he would not compromise the personal |
| data for an additional $99.99. For this price, you could | | | | information that is stored on your PC. You may be |
| be bringing a new computer into your home. Is this a | | | | losing more than just $300 at this point. As the |
| fair and reasonable repair fee? I beg to differ. | | | | paying customer, you should have the opportunity to |
| Customers often pay a computer repair bill with little | | | | meet with your technician, one on one, to ensure |
| or no comprehension of the problem, just to regain | | | | that your computer is in good hands. This personal |
| normalcy in the home or workplace. We would rather | | | | approach fosters trust and a good solution to your |
| have our computers up and running at any cost, | | | | computer problems. And, don't forget to ask |
| rather than to be without constant contact with our | | | | questions! The more knowledgeable you are about |
| friends via e-mail, the convenience of online news and | | | | your computer, the less likely you are to be taken |
| shopping, or the Power Point presentation needed | | | | advantage of. You are entitled to answers. |
| for work the next day. We've all been there. | | | | |